Ginny’s Jewelry Designs & Creations

We only ship to physical addresses. We do not ship to PO boxes, APO/FPO/DPO addresses.

When your order ships, you will receive notification and a tracking number.

Our shipping carriers are UPS and Fedex. All packages are insured, and require an adult signature upon delivery. Please make proper arrangements for an adult to be present to sign for your package, or it will not be delivered. Please contact us in advance if this will be an issue.

We cannot guarantee an exact delivery date. Delivery depends upon a carrier’s schedule, delays due to weather, or other unforeseen factors.

We are not responsible for any taxes, tariffs, or customs fees. The customer bears that responsibility.

We currently accept payments from holders of United States credit cards/US bank accounts. Payment types include bank Debit cards, Visa, Mastercard, Diners Club, American Express, as well as bank-to-bank electronic transfer (ACH).

For our Canadian customers, we currently accept Canadian bank Debit and Credit cards, as well as bank-to-bank electronic transfer (ACH) payments from holders of major Canadian bank accounts.

Once you have placed an order, you will receive an order confirmation and an invoice to pay for your order.

Multiple Items Purchase

We offer innovative, flexible payment options. If you place an order for more than one product, you will receive an order confirmation and separate payment invoices for each item. This allows you to pay for each item individually.

As an example, if you purchase two items, you can pay via debit/credit card or bank-to-bank electronic transfer for one item, and use a different debit/credit card, or bank-to-bank electronic transfer to pay for the 2nd item.

Gift cards are not acceptable.

Please note that items will not be shipped until payment has been confirmed.

See our Return Policy

Once you have placed an order with us, you will receive
confirmation and invoice(s) to pay for your order(s). If you haven’t received confirmation within 24 hours, please check your spam/junk mail folder. When your order ships, you will receive notification and tracking number.

Order Cancellation

If, after you have placed an order, you find you’ve made an error, ordered the wrong item, or have changed your mind, you must contact us within 24 hours. We will be happy to cancel your order and refund your purchase to your original payment method.

An order cannot be canceled after it has been shipped.

See our Privacy Policy.